Meet Dana, the organizational powerhouse behind Sound Tree Care LLC. As our Office Manager and an ISA Certified Arborist, Dana ensures that every project— from homeowner consultations to complex, multi-day removals—runs smoothly and professionally. She oversees scheduling, permitting coordination, compliance communication, and customer care with precision and a deep understanding of tree service industry standards. Dana’s strong administrative background, paired with her arboricultural training, allows her to bridge the gap between field operations and client expectations. She keeps our workflows tight, our customers informed, and our team fully supported. Her reliability, attention to detail, and calm command of fast-paced operations make her an essential leader at Sound Tree Care.

Work Experience

Sound Tree Care LLC — Office Manager (2022 – Present)
Oversees scheduling, dispatch, and day-to-day operations
Manages permitting, compliance, and municipal communication
Coordinates client intake, follow-up, and project documentation
Serves as administrative support for arborist reporting and TRAQ assessments
Maintains financial oversight, invoicing, and customer records

Professional skills

🌲 ISA Certified Arborist PN-10173A
🧭Arboricultural administration & customer communication
📋Permit coordination (Seattle, Bellevue, Renton, Des Moines, etc.)
🗂️Scheduling & production management
🛡️Safety compliance documentation (ANSI A300, Z133, Job Hazard Analysis)
📊Project tracking, Jobber CRM workflows, invoicing
🤝Client relations & dispute resolution
🧩Tree service operations support

Credentials

🌲ISA Certified Arborist (PN-10173A)

Verification Links